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Frequently Asked Questions
What's the difference between Cloisonné and Soft Enamel?
Can I have colored letters in my pins?
What's the most popluar pin size?
What's your minimum order quantity?
What's your turn-a-round time?
How do I send you a sketch?
Do you guarantee your product?
What is your refund policy?
Can you create a pin in different shapes (other than circles and rectangles)?
Cloisonné and Soft Enamel process begin the same way in the dye striking step. After that, in the Cloisonné process, glass based enamels are then hand filled into the recessed areas and fired at a very high temperature to create the finest emblems. The soft enamel process uses plastic based pigments which require a lower firing temperature and shorter production times, thus lowering the overall cost of Soft Enamel products.
The lettering in pins may be accomplished using different techniques and each situation is different and will depend on pin size, lettering size, and the colors you want the letters / numbers to be. Raised lettering is the color of the plating with the pigment color going around the raised letters. Recessed letters are filled with any color if the lettering size is adequate for filling. Another option is to have the lettering screen printed over the metal, in which case any color may be used.
1" - 1 ¼"
50 for pins and 25 for patches
3 - 4 weeks
Fill out the "Free Quote" form. There is a line on the form where you can upload your file. Remember to click the "upload" button after you locate your file. If you prefer, you are also welcome to fax us your sketch at 425-844-1383
We take pride in the quality of our pins and guarantee they will be a very close representation of the final artwork you approved. Should their be a manufacturing defect, we will of course replace the item or refund your payment.
If your item reflects a manufacturing, physical defect, we will either have it re-made or refund your payment if the issue is brought to our attention with 30 days of receipt. All approved artwork issues such as colors, actual design elements, etc. are non-refundable.
Absolutely! We can create a design to accommodate virtually any shape imaginable. The only time an extra charge is incurred is if there are "cutouts" or holes inside the design.
